Shipping And Handling |
We are able to ship packages via Fed-Ex, UPS and USPS. In stock items usually ship within 48 hours from receipt of your order. Regular ground shipping can take up to 7 to 14 business days. If the item or items are not in stock, it could take longer. Oversized packages are shipped at cost, which will include packing materials and labor. Free shipping; on select products, only applies to USA orders and ships ground. International orders will be shipped at cost. Custom fees for Canada and International Orders: By The Sword, Inc. is not responsible for any customs or duty fees imposed by your government. It is the customer's responsibility to determine and pay any such custom and duty fees. If the fees are not paid by the customer there will be a $10.00 charge above the custom and duties fees charged by your government. It is your responsibility to know your country’s laws regarding imports. If items are taken into customs and destroyed or returned to us because they are not allowed we hold no liability. Canada and International orders NOTE: All international orders are shipped at cost, which will include packing materials and labor. Our shopping cart only estimates international shipping costs. Please note: We will not pay for return shipping for any international orders. Lost or Damaged items during shipping All our products are shipped in new condition and are insured. Items totaling $500 and over are sent signature require. All products are FOB origin, By The Sword, Inc. is not responsible for any lost, damaged, or undelivered items incurred during shipment. If a loss or damage occurs during shipping: 1. Retain all packaging and shipping material. All customers requesting shipments sent to P.O Boxes assume all risks. By The Sword, Inc. is not responsible for any losses or damages for items sent to P.O Boxes. |
We are not responsible for shipping delays due to acts of God or natural disasters. |
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Our items are shipped promptly; however, due to the nature of the special products we offer, we sometimes experience temporary out-of- stock situations or (Back Orders). If this occurs we will send your product as soon as it becomes available. |