Shipping And Handling
We are able to ship packages via Fed-Ex, UPS and USPS. Oversized packages are shipped at Cost.
Custom fees for Canada and International Orders:
By The Sword, Inc. is not responsible for any customs or duty fees imposed by your government. It is the customer's responsibility to determine and pay any such custom and duty fees. If the fees are not paid by the customer there will be a $10.00 charge above the custom and duties fees charged by your government. It is your responsibility to know you country’s laws regarding imports. If items are taken into customs and destroyed because they are not allowed we hold no liability.
Canada and International orders
NOTE: International orders are shipped at cost.
Lost or Damaged items during shipping
All our products are shipped in new condition and are insured. Items totaling $500 and over are sent signature require. All products are FOB origin, By The Sword, Inc. is not responsible for any lost or damaged items incurred during shipment. If a loss or damage occurs during shipping:
1. Retain all packaging and shipping material.
All customers requesting shipments sent to P.O Boxes assume all risks. By The Sword, Inc. is not responsible for any losses or damages for items sent to P.O Boxes.
|We will normally send your order to you in 14 business days . International orders are generally received in under 21 days.
If you need your order by a certain date
Please contact our main office at (888)-244-3263
Mon.- Fri. 9:00am-5:00pm est. in order for us to accommodate your needs.
We are not responsible for shipping delays due to acts of God or natural disasters.
|Our items are shipped promptly; however, due to the nature of the special products we offer, we sometimes experience temporary out-of- stock situations or (Back Orders). If this occurs we will send your product as soon as it becomes available.|